Terms of Service

Version 1.0 · Effective 2026-08-22 · Questions: privacy@getdetaillink.com

1. What DetailLink is — neutral intermediary

DetailLink ("we," "us," "the Platform") operates a venue that introduces vehicle owners ("Customers") to independent detailers and detailing businesses ("Detailers"), whether the service is performed at the Customer's location (mobile) or at the Detailer's shop (drop-off). We are a neutral technology intermediary, listing service, and introduction service only. We are not a party to, broker of, agent for, employer of, joint venturer with, fiduciary to, or guarantor of any agreement, service, communication, scheduling, or payment between a Customer and a Detailer. The contract for any detailing service is formed solely between the Customer and the Detailer. We do not set, quote, collect, hold, escrow, refund, or process payment for detailing services, and we charge no commission or transaction fee of any kind; our only charge is a flat subscription paid by Detailers for access to the Platform.

2. Introduction service provided "AS IS"; no warranty

The Platform and the introduction service are provided "AS IS" and "AS AVAILABLE," without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. Detailers are independent third parties. We do not employ, supervise, direct, endorse, background-check, vet, train, license, insure, bond, or control any Detailer, and we make no warranty or representation as to any Detailer's identity, quality, skill, qualifications, licensing, insurance, safety, honesty, results, timeliness, availability, or pricing. Any "insured / licensed" indicator, owner name, photo, review, or Google link reflects a Detailer's self-provided information only, which we do not verify. Any detailing service, scheduling, and payment happen directly between the Customer and the Detailer, off-platform.

3. The deal is between the parties; no mediation

All aspects of the detailing engagement — scope, scheduling, access to your home, vehicle, or shop, quality, completion, and payment, which occurs directly between the parties off-platform — are the sole responsibility of the Customer and the Detailer. Any dispute, claim, damage, loss, refund request, chargeback, injury, theft, or disagreement of any kind arising out of or relating to a detailing service is solely between the Customer and the Detailer. DetailLink is not a party to it and will not mediate, arbitrate, adjudicate, refund, credit, or take sides. You may report a user or close your account, but we do not resolve service disputes and assume no obligation to do so.

4. Assumption of risk

You use the platform and engage other users at your own risk. Detailing involves in-person services at a location you provide; exercise your own judgment about whom you allow to your home or vehicle. Share precise location only when you choose to.

5. Acceptable use

You will provide accurate information; not post fake, spam, or fraudulent jobs or reviews; not harass, defraud, or harvest others' data; not upload unlawful or infringing content. We may remove content, suspend, or terminate accounts that violate these terms, at our discretion.

6. Reviews and user content

You grant DetailLink a non-exclusive license to display content you submit (reviews, photos, profile content). You warrant it is truthful and yours to share. We may remove content that violates policy; we do not edit or suppress honest reviews. Reviews are tied to completed jobs.

7. Disclaimers, limitation of liability, indemnification

(a) Damage, quality, and conduct disclaimer. To the maximum extent permitted by law, DetailLink is not liable for: damage to, or loss of, any vehicle, property, or its contents; the quality, safety, legality, or outcome of any detailing service; bodily injury; theft; no-shows, late arrivals, cancellations, or failure to perform; misrepresentations by any user; or any act or omission of any Customer or Detailer.

(b) Acts of God / conditions outside a controlled environment. Detailing outcomes can depend on weather and environment. We are not liable for any result affected by wind, dust, rain, heat, cold, humidity, sunlight, pollen, or other environmental conditions — for example, a coating, wax, or paint correction performed outdoors (mobile) that is marred by a wind-blown contaminant or a sudden weather change. Any service-mode recommendation in the app (e.g., suggesting drop-off at a shop for ceramic coating) is informational guidance only and not a guarantee of any result.

(c) Limitation of liability. To the maximum extent permitted by law, DetailLink and its officers, members, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or vehicle value. Our total aggregate liability for all claims relating to the Platform will not exceed [the greater of (i) the subscription fees you paid us in the 12 months before the claim, or (ii) US$100]. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

(d) Indemnification. You agree to defend, indemnify, and hold harmless DetailLink from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: your use of the Platform; your engagement, conduct, or transaction with another user; any detailing service you provide or receive; your content; or your breach of these Terms or of any law or third-party right.

8. Accounts, changes, termination

You are responsible for your account. We may modify the service or these terms; continued use means acceptance. We may suspend or terminate accounts for policy violations.

9. Governing law

These terms are governed by the laws of [your launch state, e.g. Arizona], without regard to conflict-of-laws rules. [Add dispute-resolution / arbitration clause per your attorney.]

11. Independent contractors; no agency

Detailers are independent contractors and independent businesses. Nothing in these Terms or in any user's use of the Platform creates an employment, agency, partnership, joint-venture, or franchise relationship between DetailLink and any user, or between a Customer and a Detailer beyond the direct service contract they form with each other.

12. Acceptance

By checking "I agree" at sign-up (and again when we post a materially updated version), you accept these Terms and our Privacy Policy. We record the version and the date/time of your acceptance. Continued use after an update means acceptance of the updated Terms.

13. Contact

[support@getdetaillink.com]

Version: v1.0